These things seem trivial I know, but if your goal is to create a frictionless guest nurture system for your Airbnb, then it’s things like this that need to be addressed. Things like easily locating the WIFI code, or knowing where heater switches are, or how the cooker works, etc. It can be used in such a way to remove friction points within a guests journey. Guests that enjoy their stay at your place as a whole, will likely recommend their friends and leave glowing reviews. On the one hand you’re able to share the very best things to do in your area, and that’s great. Instead it’s a vehicle for influencing your guests behaviour in a positive way. You see, a Welcome Book is more than just a ring-binder full of local information - much, much more. Question: Do you really need a Welcome Book? Why you need a Welcome Book for your Airbnb?
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